Program Lead / Instructor - Human Services Technology

Gaston College   Charlotte, NC   Full-time     Education
Posted on June 23, 2022
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Gaston College is seeking to fill the following position:
Program Lead / Instructor - Human Services Technology, 9-Month


This full-time position is primarily a 9-month assignment (August to May); however, a supplemental, additional assignment with additional pay may be required between May to August. 

Provides quality instruction through effective teaching strategies to optimize student learning that includes establishing mutual respect, communicating clear expectations, engaging students, providing appropriate academic challenge, adapting instruction to student needs, fairly assessing student learning, and preparing students to be lifelong learners.

A Program Lead is a full-time faculty member who is a content specialist in their area of instruction and who is expected to demonstrate a visibly active role in maintaining the assigned content area in a comprehensive, current, and responsive manner. The position involves the delivery of instruction, preparation and evaluation of such instruction, accessibility to students, committee assignments, and service to College and community.
Teach day and evening classes at multiple instruction sites as required. 


  1. Provide quality online, in the classroom, lab, and clinical settings instruction to optimize student learning and outcomes through effective teaching strategies by presenting information, ideas, and skills in ways which are appropriate to a variety of learning styles.
  2. Maintain instructional quality and best practice through constant and timely revisions of Blackboard course content and course syllabi within assigned course. 
  3. Develop and maintain strong working and collegial relationships with co-workers and students focused on establishing mutual respect and teamwork in a culturally diverse environment that may include differences such as academic preparation and learning abilities. 
  4. Remains current and competent in knowledge, skills, and abilities for professional field of study and clinical expertise through professional development
  5. Perform all duties and responsibilities of a full-time faculty member set forth in the applicable position description.
  6. Serve as a content specialist in the area of instruction and demonstrate a visibly active role in maintaining the assigned content area in a comprehensive, current, and responsive manner.
  7. Provide day-to-day direction for the responsible academic department(s) or program(s) including leading and guiding full- and part-time faculty, addressing and resolving questions and concerns, organizing and executing tasks in support of the department(s)/program(s), and monitoring activities and results.
  8. Through a recommendation process, assist the appropriate Divisional Academic Dean in scheduling program classes, recruiting and selecting part-time faculty, developing program budgets, maintaining equipment and supply inventories, and assisting in ensuring facilities security and safety in the instructional area(s).
  9. Responsible for making recommendations concerning curriculum content revisions, textbook adoptions, and new course offerings, and for assisting with the selection, orientation, and training of new faculty members. 
  10. Responsible, as assigned by the Chief Officer for Academic Affairs, for assisting Student Affairs in the recruitment of new students, the advisement of in-process students, and the placement of students.  
  11. Work with the dean or associate dean in establishing a process of on-going program review and evaluation.
  12. Maintain regular office hours, and overall accessibility to students, which necessitates flexibility in arranging out-of-class consultations to accommodate student needs.
  13. Attend and otherwise participate in scheduled Department, Division, and College meetings, serve on college committees and participate in graduation.
  14. Maintain program laboratory materials and supplies and recommend appropriate procurement of materials and supplies.
  15. Coordinate and assist in answering student questions and concerns and addressing academic-related complaints, appeals, or related matters per applicable policies and established guidelines. For non-academic matters such as those potentially pertaining to Title IX and/or student conduct, consult with the appropriate persons, divisions, or functions in the College for assistance including the Divisional Academic Dean, Vice President, Campus Police and Security, Student Affairs, and/or the Office of Human Resources. 
  16. As needed, participate in the recruitment, admission, retention, dismissal, and re-entry of students
  17. Perform other related duties as assigned.



  • Master’s degree in a human services area (counseling, social work, psychology) or master’s degree with 18 graduate hours in a human services discipline required.
  • Ph.D. preferred.
  • Must meet minimum SACSCOC criteria and the minimum criteria of other pertinent accrediting, licensing, and credentialing agencies in the area of teaching assignment.



  • Human services fieldwork specialized in developmental disabilities required.
  • LCMHC, LCSW, or LPA licensure preferred.
  • Prior college teaching experience preferred.
  • Community college teaching experience preferred.
  • Online teaching experience using Blackboard learning management system preferred.